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Help and support

Something stuck? Tell me.

If an app, your account, or Comfy Pass isn't working the way you expected, you don't need to figure out which project is responsible. Send me what happened and which app you were using.

Email support@instafluff.tv

Account and Pass

Sign in to the Instafluff account you used for Comfy Pass to see its current membership. A return from checkout by itself does not confirm payment or access.

Open your account →

Using an app

Each web app you choose needs its own connection step. HideFace uses a desktop license activation. If a connection or activation fails, tell me the app name and what you saw.

Find an app →

Billing

If your account shows an active Comfy Pass, use its Manage billing button for the billing portal. If your membership or billing controls look wrong, email me. CommentOnAnything keeps its own subscription for now.

See what the Pass includes →

A useful message

What should I include?

The app name, what you tried, what you expected, and any error message are plenty to start with. For account or data questions, use the same support address.

Please don't email card numbers, passwords, license keys, connection codes, or other secrets.